Sustainability

• Monitoring of consumption (water, energy…)

• Waste management

Geographical location

• The offered accommodations must be located in Galicia

Location and access

• Signage of the establishment on the building itself

Contact and booking system

• Telephone support system

• Internet connection

• Card payment

Promotion / marketing

• Own informational material about the establishment (brochure, card). If not available, it is replaced by the own website

Relationship with the Product Club

• Provides information about the Product Club to customers, and about Galicia, its heritage, and its sustainable offer

Support for local development

• Purchases local products for the supply of its establishment

• Provides information about local products from Galicia

Sustainability

Makes investments in energy efficiency and/or water savings of at least €1,000Carries out activities aimed at reducing consumption (investments in energy efficiency, geothermal, etc.)Applies animal welfare measures (if applicable)Existence of responsible supplier selection, purchasing or inventory policies, etc.Provides environmental training to employeesHas sustainable energy generation systems (wind, solar, etc.)Has a system of sustainability improvement indicatorsIntegration of circular economy policiesUses recycled paper or environmentally certified materials for printed materials and/or promotes materials in digital formatDevelops products or experiences based on elements of local identity (cultural manifestations, ethnographic elements, etc.)

Geographical location

Q for quality, ISO 9001, SICTED1, MACT2 or Galician product clubs that incorporate quality requirements

Quality systems

The social or tax headquarters must be located in Galicia

Location and access

Parking spaceThe parking has an electric vehicle charging pointAccessible for people with reduced mobility

Contact and booking system

Telephone support systemInternet connectionCard payment

Staff

There is staff that speaks one or more foreign languages correctly

Promotion / marketing

Own promotional materials (establishment's website)Listed in guides or web spacesParticipation in events related to the Product Club

General

Applies inclusion and accessibility policiesCarries out awareness activities for tourists for responsible consumptionCarries out activities with a gender perspective (equality plans and policies)

Building or infrastructure

Well-maintained building in good condition

Relationship with the Product Club

The establishment's staff is trained in sustainable tourism

Communication

The establishment communicates to its customers the measures it is taking in favor of sustainability (oral, written information, on its website, on posters placed for this purpose)

Support for local development

Hires local staffCSR activities with an impact on the local territory

Associative work

Belongs to a tourism association

Sustainability

• Monitoring of consumption (water, energy…)

• Waste management

Geographical location

• The restaurant must be located in Galicia

Location and access

• Has road access to the establishment

Spaces for customers

• The dining room is spacious, well-ventilated, without odors or smoke (This is considered so when a ventilation system prevents the concentration of smoke and odors)

Contact and reservation system

• Has an adequate system for receiving telephone reservations (At least during business hours, by a person authorized to inform and formalize a reservation)

• Accepts card payments

Catering service

• The menu includes local and zero-kilometer products

Sustainability

Makes investments in energy efficiency and/or water savings of at least €1,000Carries out activities aimed at reducing consumption (investments in energy efficiency, geothermal energy, etc.)Applies animal welfare measures (if applicable)Existence of responsible supplier selection, purchasing or inventory policies, etc.Has sustainable energy generation systems (wind, solar, etc.)Has a system of sustainability improvement indicatorsIntegration of circular economy policiesUses recycled paper or environmentally certified materials for printed materials and/or promotes materials in digital formatDevelops products or experiences based on elements of local identity (cultural manifestations, ethnographic elements, etc.)

Q Quality System, MACT, SICTED

The establishment has the Q Quality certificate or the Approach Model for tourism quality (MACT or SICTED)

Location and access

Has indicative signage (Has a visible identification of the establishment on the facade)Has parking space (Has public space nearby with ease for parking vehicles; Has its own parking or arranged if immediate and enclosed)The parking has an electric vehicle charging pointHas accessible access systems to the establishment for people with reduced mobility

Spaces for customers

Has access systems to the establishment for people with reduced mobility

Contact and reservation system

The menu is available in Galician, Spanish, and at least one other languageThere is staff who speaks one or more foreign languages correctly

Staff

The staff has training and specific knowledge about the Product Club

Promotion / marketing

The establishment has its own promotional elements (Existence/quality of printed material and website will be valued)In the promotional material or space of the establishment houses the identifying logo of its membership in the Product ClubThe company communication refers to sustainability aspectsBelonging to any Product Club and/or having some loyalty system

Catering service

The menu includes information about organic farming productsIncludes traditional gastronomy recipes

General

Has informational material about visits or activities related to the Product Club (Has printed material to inform customers; The staff has sufficient training to inform)Organizes or participates in events related to the Product ClubApplies inclusion and accessibility policiesCarries out awareness-raising activities for tourists for responsible consumptionCarries out activities with a gender perspective (equality plans and policies)

Building

There are decorative elements related to the Product ClubIs adapted to traditional architecture

Associationism

Belongs to a tourist association

Sustainability

• Monitoring of consumption (water, energy…)

• Waste management

Geographical location

• The establishment/office must be located in Galicia

• The registered office or tax headquarters must be located in Galicia

Contact and reservation system

• Has an adequate telephone reservation reception system (At least during business hours, by a person authorized to inform and formalize a reservation)

• Accepts credit card payments

Image

• Maintains the identification plaque of its membership in the Product Club

• Includes the Product Club image in its promotion, printed material, and on the Internet

Sustainability

Makes investments in energy efficiency and/or water savings of at least €1,000Carries out activities aimed at reducing consumption (investments in energy efficiency, geothermal energy, etc.)Existence of responsible supplier selection, purchasing, or inventory policies, etc.Provides environmental training to employeesHas systems for sustainable energy generation (wind, solar, etc.)Has a sustainability improvement indicators systemIntegration of circular economy policiesUses recycled paper, or with environmental certification for printed materials and/or promotes materials in digital formatDevelops products or experiences based on elements of local identity (cultural manifestations, ethnographic elements, etc.)

Quality System, MACT, SICTED

The establishment has the Quality Q certificate or the Tourist Quality Approach Model (MACT or SICTED)

Location and access

Has vehicular access to the establishmentHas indicating signageHas parking spaceThe parking area has an electric vehicle charging pointHas access systems for people with reduced mobility

Client spaces

The office space is spacious and comfortable for clients, with good climate control appropriate to the use and need of the service

Contact and reservation system

Has an online sales systemThere is staff who speaks one or more foreign languages correctly

Staff

The staff has training and specific knowledge about the Product Club

Promotion / marketing

The establishment has its own promotional elementsIn the promotional material or space of the establishment, it features the logo identifying its membership in the Product ClubThe company's communication refers to sustainability aspectsMembership in any other product club

General

Has informational material about visits or activities related to the Product ClubHas printed material to inform the clientOrganizes or participates in events related to the Product ClubApplies inclusion and accessibility policiesCarries out awareness-raising activities for tourists for responsible consumptionCarries out activities with a gender perspective (equality plans and policies)

Building

There are decorative elements related to the Product Club

Associative

Belongs to a tourism association

Sustainability

• Monitoring of consumption (water, energy…)

• Waste management

Geographical location

• The tourist activity must be carried out in Galicia

Company activities

• Compatible with the sustainable tourism strategy and the applicable land protection regulations

• Limits on the number of participants or time limits for offering activities in sensitive areas

Safety of activities and materials

• Has technical specifications sheets for each activity

• Materials that must be approved by law comply with this legislation

• Has established quality criteria for the purchase of materials used in activities, according to their nature and risk

• Materials are periodically reviewed

Contact and reservation system

• Has an adequate system for receiving telephone reservations (At least during business hours, by an authorized person to inform and formalize a reservation)

Image

• Maintains the identifying plaque of its membership in the Product Club (3-month deadline to put up the plaque)

• Includes the Product Club image in its promotion, printed materials, and Internet (Has 6 months to include the image)

Sustainability

Makes investments in energy efficiency and/or water savings of at least €1,000Conducts activities aimed at reducing consumption (investments in energy efficiency, geothermal energy, etc.)Uses transport means with environmental labels from the DGT of categories: “Zero emissions” and “ECO”Applies animal welfare measures (if applicable)Existence of responsible supplier selection, purchasing or inventory policies, etc.Provides environmental training to employeesHas systems for sustainable energy generation (wind, solar, etc.)Has a system of sustainability improvement indicatorsIntegration of circular economy policiesUses recycled paper or environmentally certified materials for printed materials and/or promotes materials in digital formatDevelops products or experiences based on elements of local identity (cultural expressions, ethnographic elements, etc.)

Quality system, MACT, SICTED

The establishment has the Q Quality certificate or the Approach Model for tourist quality (MACT or SICTED)

Company activities

Activities with the possibility of adaptation for people with disabilities

Support for local development

Hires local personnel in its companyCSR activities with impact on the local territory

Location and access

Has vehicular access to the establishment (if applicable)Has indicating signageHas parking spaceThe parking has an electric vehicle charging pointHas access systems to the establishment for people with reduced mobility

Client spaces

The office space is spacious and comfortable for clients, with good air conditioning appropriate for the use and need of the service (if applicable)

Contact and reservation system

Accepts payment by cardHas an online sales systemThere is staff who speaks one or more foreign languages correctly

Staff

Staff has training and specific knowledge about the Product Club

Promotion/marketing

The establishment has its own promotional elements (At least during business hours, by an authorized person to inform and formalize a reservation)In the establishment's promotional material or space, the identifying logo of its membership in the Product Club is displayedThe company's communication refers to sustainability aspectsMembership in any other product club

General

Has informational material about visits or activities related to the Product Club (Has printed material to inform the client; Staff has sufficient training to inform)Organizes or participates in events related to the Product ClubApplies inclusion and accessibility policiesConducts awareness-raising activities for tourists for responsible consumptionConducts activities with a gender perspective (equality plans and policies)

Building

There are decorative elements related to the Product Club

Associationism

Belongs to a tourist association